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Clinical Focus

Patient Experience Star Ratings and Comments

The Patient Experience Star Rating reflects our patients’ perception of how well their Mount Sinai provider communicated with them during an office visit. The Star Rating is based on patient responses to three questions on a patient experience survey, a standardized questionnaire sent to verified patients and distributed by a third party vendor, Press Ganey. Responses are measured on a scale of 1 to 5, with 5 being the best score.

The doctor was kind, patient, but also extraordinarily respectful of my intelligence. She explained everything thoroughly and kindly and made me feel very at ease.

Dr. Papodiiuk's bed side manners was excellent! She listened to all of concerns and explained the treatment in layman's terms.

The doctor was very thorough during the visit, and especially impressed me with the time and research she put in after my appointment to ensure most effective and safest next steps with my care.

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